Terms & Conditions

General Terms & Conditions
  1. Customers are required to comply with all the terms and conditions specified by Bannershop.
  2. Customers should read through and understand all terms and conditions printed at the back of our quotation before they confirm their orders. All terms and conditions can also be found on our company website
  3. Please visit our website for our business opening hours.
  4. If the artwork provided by customers contains any contents which are harassing, abusive, unlawful, libelous, or not complying with laws of relevant jurisdiction including laws in respect of copyright & forgery, our company reserves the rights to reject and shall not be liable or responsible for those contents involved.
  5. Order will be counted as same day order if proper artwork and full payment record/receipt can be submitted by ordering cut-off time. Otherwise, the order will be re-processed and the delivery date will be re-scheduled. Please note that the date of delivery displayed on orders (including online orders) is just an estimate. The date of delivery printed on invoice shall be final.

    Ordering Cut-off Time (please refer to the website for the latest update)

    Monday to Friday

    6pm (Standard Charge) / 6-6:30pm (Express Service Charge)

    Saturday

    5pm (Standard Charge) / 5-5:30pm (Express Service Charge)

    Sunday and Statutory Holiday

    Closed

    Public holiday

    Please refer to our website update

  6. Upon order confirmation, NO change or cancellation of order will be accepted.
  7. When the typhoon signal or rainstorm warning is in force, delivery may be suspended or cancelled without prior notice. All lead time or delivery date of orders shall be postponed to the first working day after the warning signal is cancelled.
  8. Bannershop shall not be liable for any consequential, incidental lost profits, costs or damages arising directly or indirectly form the use of our product(s) and services under whatsoever statements, terms and conditions.
  9. Bannershop reserves the right to amend the terms and conditions regarding the company policies under certain circumstances when necessary with public notice on the company website. In case of any dispute under any circumstances, our company reserves the right of final decision.
  10. If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
Charging Terms & Conditions
  1. Customers are required to comply with all the charging terms and conditions specified by Bannershop.
  2. All orders will only be processed upon full payment is received, unless otherwise specified.
  3. Bannershop offers a wide choice of payment methods. For details, please contact our Customer Service Representative or refer to our website
  4. Any amount with decimals (per item/order) will be automatically rounded up to the nearest integer (i.e. value less than $1 will be charged as $1)
  5. The minimum charge for any individual item in a single order is HK$6 (except particular products). The minimum charge for any single order is HK$50.
  6. Under any circumstances, if Customers have to cancel their orders submitted online, our Company shall charge a handling fee of either 20% of the order’s total amount or HK$50 (whichever is higher).
  7. Under any circumstances, any amount outstanding on the Customer Account shall be valid for 6 months only. Any balance of unused amount will be forfeited thereafter.